Frequently Asked Questions
“Your Precious Gems, Our Commitment to Excellence”
Welcome to Aquamarine’s FAQ page! Here, you will find answers to some of the most common questions about our products, services, and policies. Whether you have questions about shipping, returns, or caring for your jewelry, we’ve got you covered. If you can’t find what you’re looking for, feel free to reach out to us directly.
SELECT A CATEGORY
Ordering & Payment
1. How can I place an order on your website?
To place an order, simply browse our collection, select the products you’d like to purchase, and click “Add to Cart.” Once you’re ready, go to the cart and proceed to checkout. Enter your shipping address and payment information, and complete the order.
2. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal,, and more. All transactions are encrypted to ensure secure payments.
3. Can I modify or cancel my order?
Once an order is confirmed and processed, we try to dispatch items as quickly as possible. If you need to modify or cancel your order, please contact customer service within 24 hours. We will assist you based on the status of the order.
4.Do you offer installment payments or discounts?
Currently, we do not offer installment payments. However, we frequently run promotions and discounts, so feel free to subscribe to our newsletter to stay updated on special offers.