Frequently Asked Questions
“Your Precious Gems, Our Commitment to Excellence”
Welcome to Aquamarine’s FAQ page! Here, you will find answers to some of the most common questions about our products, services, and policies. Whether you have questions about shipping, returns, or caring for your jewelry, we’ve got you covered. If you can’t find what you’re looking for, feel free to reach out to us directly.
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Shipping & Delivery
1. Do you ship internationally?
Yes, we offer international shipping to many countries and regions. Shipping costs and delivery times vary depending on your location. You can view the shipping information and costs at checkout.
2. How long does shipping take?
Within the domestic market, standard delivery typically takes 3-7 business days. For international shipping, delivery times can range from 7 to 20 business days, depending on the destination. We also offer expedited shipping for faster delivery.
3. What should I do if my item is damaged during shipping?
We ensure that all items are carefully packaged before shipping. However, if you receive a damaged item, please contact us immediately with photos of the damage. We will assist you with a return or exchange, depending on the situation.